Thank you for choosing AU Container!
We are committed to providing a smooth, reliable, and transparent shipping experience for all our customers across the United States. Please review the information below to understand our processing times, delivery methods, and shipping policies.
Free Shipping Across the United States
We are pleased to offer Free Standard Shipping on all orders within the United States — no minimum purchase required.
Note: At this time, we do not offer expedited or express shipping options.
Order Processing
- Processing Time: 1–2 business days (Monday–Friday)
- Orders placed on weekends or public holidays will be processed on the next business day.
Please note:
Delays may occur due to payment verification, incomplete or incorrect shipping information, or high seasonal demand. If any delay occurs, we will notify you via email.
Shipping & Delivery
| Destination | Delivery Time | Shipping Cost |
|---|---|---|
| United States (All Regions) | 5-7 business days | Free |
- Total Delivery Time = Processing Time + Transit Time
- Estimated Delivery Time: 5–7 business days
Order Cut-Off Time: 12:00 PM (CST)
Shipping Partners
We work with trusted carriers such as USPS, UPS, and FedEx to ensure safe and timely delivery.
All orders include tracking information, which will be sent to your email once your package has been shipped.
Order Tracking
Once your order has been dispatched, you will receive a tracking link via email.
Please allow 24–48 hours for tracking updates to become available.
Cancellations
If you wish to cancel your order, please contact us immediately at:
📧 contact@aucontainers.com
- Cancellation requests are not guaranteed once order processing has started.
- If your order has already been shipped, you will need to follow our return policy.
Shipping Issues
Lost or Stolen Packages:
AU Container is not responsible for packages marked as delivered by the carrier. Please contact the shipping provider directly to file a claim.
Incorrect Address:
Customers are responsible for providing accurate shipping information. We are not liable for orders shipped to incorrect or incomplete addresses.
Delivery Exceptions
Delivery delays may occur due to:
- Severe weather conditions
- Natural disasters
- Carrier or logistics issues
- Remote or rural delivery locations
We appreciate your patience and understanding in such situations.
Address Changes
We cannot guarantee address changes after an order has been placed.
If you need to update your shipping details, please contact us immediately.
Once the order has been shipped, changes or rerouting may not be possible.
Undeliverable Packages
Orders returned to us due to:
- Incorrect or incomplete address
- Failed delivery attempts
…may be subject to additional reshipping fees or cancellation.
Holiday Shipping Delays
During peak periods such as Black Friday, Christmas, and New Year, shipping carriers may experience delays due to increased demand.
We recommend placing your order early to avoid delays.
Contact Us
If you have any questions about shipping, feel free to contact us:
📍 AU Container
7220 W Derick Dr
Casper, WY 82604, United States
Business Hours: Monday – Friday, 8:00 AM – 6:00 PM (CST)